Privacy Policy
Privacy policy and treatment of personal data
The General Data Protection Regulation (RGPD), in force since May 25, 2018, establishes the rules regarding the protection and processing of personal data and applies directly to all entities processing such data, in any member state of the European Union.
At Cinebox our customers are always our highest priority, so it is essential that your data and privacy are always ensured. To this end, we have prepared this Privacy Policy in full compliance with the RGPD.
Cinebox is the entity responsible for the processing of personal data. By providing your personal data you are agreeing to its collection and processing under the terms of this Privacy Policy.
Information collected from its visitors is maintained in accordance with this Privacy Policy so that we can ensure the careful handling of all personal information, including what information we collect and how we use it.
Collected data
When you visit our web site you do not need to provide any personal information. We collect only personal data (name, email, phone), through our contact form, voluntarily provided by visitors, for commercial purposes, namely to send campaigns and promotions, news, quotes or answer questions and requests for information.
Additionally, and only if the commercial proposal is approved, we may also request the tax number, name, telephone number, and email address of the contact person and billing address.
As a data subject you have a right of access, rectification and deletion at any time by expressly manifesting your will in the following ways:
* By email, sent to info@cinebox.pt;
* By phone to +351 234 138 024 (call to national fixed network);
* By letter, addressed to Rua Conde de Areães nº 40 – 2.º Dtº, 5300-114 Bragança;
Purpose
Cinebox collects personal data on its website for the purpose of commercial proposals (quotes). As well as the other business interactions already mentioned above.
In the case of email you may also be asked for consent to send a newsletter with our campaigns, promotions, news and other services.
Revocation can be done by communicating to one of our contacts described in the previous point.
Data storage duration
The data is kept as long as there is a business relationship between Cinebox and the data subject. If there is no commercial relationship the data storage will be kept for 10 years in our systems.
Data recipients
Cinebox is solely responsible for the processing of personal data collected under this Privacy Policy. No personal data will be shared with outside parties.
Rights of the holders
Data subjects may access, rectify, or request permanent erasure of their data by written request to our contacts.
You can also make a formal complaint to the competent authority, which in Portugal is the CNPD (National Commission for Data Protection). More information at the following link: https://www.cnpd.pt.
Data Security
Cinebox is concerned about protecting your personal data while using its website. For this it makes use of safety and security systems.
It is, however, your responsibility to ensure that the computer you use is also protected against computer viruses and other harmful programs.
The data is stored in a database with backup copies, duly protected and with conditional access. Communications between the data subject and our website, where the data is collected, are encrypted using the secure HTTPS protocol.
Use of cookies (website)
Cinebox uses cookies on its website to improve performance and your user experience.
Cookies are small information files that are stored on your computer, tablet, phone or other Internet-enabled device through your browser. The information retained by the cookies is sent back to the site’s server every time the browser opens one of its pages. Cookies help determine the usefulness, interest, and uses of a site, enabling faster and more efficient navigation. They avoid repeated input of the same information.
Cookies collect generic information related to users’ preferences, such as how they use the page, etc., allowing the system to remember characteristics or navigation preferences from previous sessions.
These cookies allow us to monitor the performance of our website by analyzing how users use it. We can quickly identify and correct any problems, continuously providing a high quality experience with an always personalized offer.
Most areas of our website work without cookies, however, restricting or blocking them may cause difficulties in accessing some of our features or receiving personalized information.
These cookies are not invasive or harmful, and do not contain personal information.
If your internet browser is set to accept cookies when you visit our web site, we consider that you accept our cookie policy.
Addresses
AVEIRO: Rua do Ramal nº 28, São Bernardo, 3810-323 Aveiro
BRAGANÇA: Rua Conde de Areães nº 40 – 2.º Dtº, 5300-114 Bragança
CASTELO BRANCO: Loja 38, Rua A zona Industrial, 6000-457 Castelo Branco
Contact
+351 234 138 024 (national landline call)
info@cinebox.pt
Changes to this privacy policy
Cinebox may update this Privacy Policy. For that reason you should periodically review this Privacy Policy to stay informed about how we help protect the personal data we collect. Use of the service constitutes acceptance of the terms of this Privacy Policy and any updates.
Alternative Dispute Resolution
In case of dispute, the consumer can appeal to an Alternative Dispute Resolution Body: National Center for Information and Arbitration of Consumer Conflicts, 213 564 650, https://www.consumidor.gov.pt/.